Privacy Policy

1. Who We Are

This website operates as 5 Voices Certification. It is used to share information about the platform, book calls, and support prospective and current users of the service.

2. Information We Collect

We may collect information you provide directly to us, including when you submit forms, book a call, contact us, or otherwise interact with our services. This may include your name, email address, phone number, company details, and any information you choose to share.

We may also collect limited technical and usage information automatically, such as device/browser details, referral sources, pages viewed, and approximate location based on IP address.

3. How We Use Information

• To provide, operate, and improve our website and services.
• To respond to inquiries and communicate with you.
• To schedule consultations, enroll participants, and deliver certification and related services.
• To maintain security, prevent fraud, and enforce our terms.
• To comply with legal obligations.

4. Cookies, Analytics, and Advertising

We and our service providers use cookies and similar technologies to understand site usage, remember your preferences, measure performance, and support our marketing. You can control or delete cookies through your browser settings.

We use Google Analytics to understand how visitors use the site. We also use the Meta (Facebook) Pixel and Google advertising tags to measure ad performance and to show relevant ads on Meta and Google platforms, which may include remarketing to people who have visited this site. These tools may set cookies and share limited information, such as your activity on this site and online identifiers, with Meta and Google.

You have choices about this tracking.

• Opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
• Manage Google ad personalization at adssettings.google.com.
• Manage your Meta ad preferences in your Facebook or Instagram account settings.
• Use your browser settings to block or delete cookies.

5. How We Share Information

We do not sell your personal information for money. We may share information with trusted vendors and service providers who help us operate the website and deliver our services, including hosting, analytics, advertising, communication, scheduling, webinar hosting, and CRM providers. This includes Google and Meta for analytics and advertising, our webinar platform, and our CRM, and we may also share information where required by law. Note that the use of advertising and analytics cookies may be considered a sale or a sharing of personal information under some state privacy laws.

6. Data Retention

We retain information for as long as reasonably necessary for business and legal purposes, including to provide services, resolve disputes, and enforce agreements.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of processing. To make a request, contact us using the details below.

If you are a California resident, you may have the right to opt out of the sharing of your personal information for cross-context behavioral advertising. To opt out, adjust your cookie and ad settings as described in the Cookies, Analytics, and Advertising section above, or contact us using the details below.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, or you want to exercise a privacy right, contact us at privacy@5voices.com.

You can also return to the home page.